At Grind Lab Sdn. Bhd., we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website, purchase from us, or interact with our services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, address, phone number, email address, payment details.
- Order Information: Products purchased, transaction details, delivery address.
- Website Usage Data: IP address, browser type, device information, pages visited, and cookies.
2. How We Use Your Information
Your information is used to:
- Process and fulfill your orders.
- Communicate with you regarding your purchases or inquiries.
- Provide personalized product recommendations.
- Improve our website and services.
- Comply with legal obligations.
3. Data Protection & Security
We implement strict security measures to protect your data from unauthorized access, alteration, disclosure, or destruction.
4. Sharing of Information
We do not sell or rent your personal data. We may share your information with:
- Delivery and courier services to fulfill your orders.
- Payment processors to complete transactions.
- Legal authorities when required by law.
5. Your Rights
You have the right to:
- Access and update your personal information.
- Request deletion of your data.
- Opt-out of marketing communications at any time.
6. Cookies Policy
We use cookies to enhance your browsing experience. You may disable cookies through your browser settings, but this may affect certain website features.
7. Contact Us
For privacy-related concerns, email us at grind.lab@outlook.com or call 017-546 5201.